Terms of Service

Digister ("the Platform") is operated by OSWorks, India ("we", "us"). By accessing or using the Platform you accept these Terms of Service. If you are using Digister on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation.

Where a separate written agreement exists between us and your organisation, that agreement takes precedence over these Terms to the extent the two conflict.

Digister is a register management platform. An organisation ("company" or "workspace") creates registers, defines the fields each register holds, and records entries against them. The Platform supports:

• Single registers — a flat list of entries, one row per entry.
• Master-detail registers — an entry that carries a header plus any number of line items, with totals calculated across them.
• Templates — a saved field structure that can be applied to a company to create a new register without rebuilding it.
• Calculated fields — values derived from other fields on the same entry. Where a calculation cannot produce a usable result, the Platform shows the field as blank or invalid rather than storing a misleading value.

Access to Digister is granted by your organisation's administrator. The Platform recognises three levels of access:

• Super admin — operates the Platform across all companies, and manages companies, registers, templates and platform-wide settings.
• Admin — manages one or more companies: their members, register assignments and entries.
• User — works inside the registers of the companies they have been added to.

A role is held per company, so the same person may be an admin in one company and an ordinary user in another. A register's fields may be restricted so that only certain roles can fill them in. Your administrator grants and revokes access at any time, and revoking access removes your ability to open that company without deleting the work you recorded in it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Repeated failed sign-in attempts are rate limited. Notify your administrator immediately if you suspect unauthorised use of your account.

All data you enter into the Platform ("Content") remains the property of your organisation. We claim no ownership over Content submitted by users. You grant us a limited licence to store, display and process your Content solely for the purpose of providing the Platform's services.

You are responsible for the accuracy and lawfulness of the Content you record, including any personal data about third parties that you enter into a register, and for having a lawful basis to record it.

• Files attached to an entry are limited to 50 MB per file.
• CSV and XLSX imports are limited to 10 MB per upload.
• Profile pictures are limited to 5 MB, in JPG, PNG, GIF or WEBP format.
• Registers can be exported by users with the appropriate access. You are responsible for anything you do with exported data once it leaves the Platform.

We may refuse or remove uploads that exceed these limits, are of an unsupported type, or that we reasonably believe to be unlawful or harmful.

The Platform keeps an activity history for entries. When a field is changed, the history records which field changed, who changed it and when. This history is visible to other members of the same company and is part of how a register stays trustworthy — it is not a private log.

Entries can be locked. A locked entry cannot be edited or deleted until it is unlocked by someone with the right to do so.

Deleting a register moves it to the Bin rather than erasing it. Items in the Bin remain recoverable for 30 days, after which they and their entries are permanently deleted and cannot be recovered.

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• use the Platform in any way that violates applicable local, national or international law or regulation;
• access, or attempt to access, a company, register or entry you have not been granted access to;
• share your credentials, or use another person's account;
• transmit unsolicited or unauthorised advertising or promotional material;
• attempt to gain unauthorised access to any part of the Platform or its related systems, or to interfere with, disrupt or place undue load on it;
• introduce viruses, trojans, or other malicious or technologically harmful material.

Your organisation's administrator may deactivate your access at any time. We may also suspend or restrict access to an account or a company where we reasonably believe these Terms have been breached, or where doing so is necessary to protect the Platform or its users. Where practical, we will tell the affected organisation's administrator.

Your organisation may stop using the Platform at any time. On termination, access ends immediately; Content is handled as set out in the next section and in our Privacy Policy.

Export your registers before access ends — once an account or company is closed, the data is no longer reachable through the Platform. Deleted registers follow the Bin's 30-day window, after which they are removed permanently.

We may retain records we are required to keep by law, and backups are overwritten on their ordinary cycle rather than erased on request.

We strive to ensure the Platform is available at all times, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue any part of the Platform, with reasonable notice where possible. Maintenance and updates may cause short periods of unavailability.

The Platform is provided "as is". To the fullest extent permitted by law, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Platform, including loss of data, loss of profits or business interruption. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

These Terms are governed by the laws of India, and the courts of India shall have exclusive jurisdiction over any dispute arising out of or in connection with them, unless a separate written agreement between us and your organisation says otherwise.

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised terms. The date at the top of this page shows when it was last changed.

For questions about these Terms, contact office@osworks.in, or speak to your organisation's administrator about access and content in your own registers.